Browsing by Subject "Informationssystem"

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Akzeptanz, Status quo und Entwicklung der Digitalisierung entlang der genossenschaftlichen agro-food Wertschöpfungskette
(2022) Munz, Jana; Doluschitz, Reiner
Within the first subject area (I. Status quo and development of digitalization in German agriculture) in one publication presented in this dissertation, the model of Porter and Heppelmann (2014) was taken up and further developed to empirically capture the status quo of digitization in German agriculture. Using a cluster analysis, the farmers participating in the survey could be assigned to two specific development stages. 58.2 % of the respondents were assigned to the second development stage of "users of smart products". 41.8 % of the respondents could be classified as "users of smart, connected products", among whom the use of complex systems that connect individual mechanical and electrical components are particularly widespread. Thus, it could be determined that German farms have not yet reached the level of "smart farming" and also not the level of "product systems". The nature of the use of FMIS in terms of widespread use of web-based applications, automatic digital data entry and, above all, the use of universal data standards were identified within the study as the greatest obstacles on the way to achieving "smart farming". Digitzation is also presented as a prerequisite for future economic performance and survival for cooperatives, with rural cooperatives in particular facing increasing competitive pressure due to structural change processes, ongoing transformation processes through digitization and the emergence of new competitors. According to the current state of knowledge, the topic of digitization in rural cooperatives has not been examined yet and is now, for the first time, the focus of scientific studies within the second subject area of this dissertation (II. Acceptance, status quo and development of rural cooperatives in the context of digitization). Two publications first shed light on the determinants of acceptance factors for the use of digital technologies among rural cooperatives. The first study presented here is based on the identification and analysis of acceptance factors regarding the use of internet-based information systems (IS) along the cooperative value chain of the red meat industry from the perspective of farmers or members/customers of a livestock marketing cooperative. Three benefit-generating factors regarding the expected use of internet-based IS could be identified as valid acceptance factors: the support in documentation and an obligatory exchange of data towards administrative bodies (B2A); the inter-farm data exchange between farmer and livestock marketing company/slaughterhouse (B2B); the function of integrating external data into the IS. Another study focuses on the intermediary level of German agricultural trade and commodity cooperatives from the perspective of the managing directors, with the three acceptance factors relating to the expected use of digital technologies in the business areas of procurement and logistics, customer/member management, and marketing being identified as having a beneficial effect. Personnel and financial factors as well as strategic and operational factors were identified as the greatest challenge on the way to implementing digital technologies. Opportunities arising from membership of the cooperative network therefore need to be exploited in a targeted manner to address challenges and jointly mitigate risks. Overall, it was possible to demonstrate that there is an "attitudinal acceptance" of the introduction of digital technologies at the level of primary production and the intermediate level of agricultural trade and commodity cooperatives. In the course of the analyses, the determinant of the size of the cooperative or farm could be attributed as a positive influence on the acceptance of digital technologies. The final paper presented as part of this dissertation makes a contribution with regard to identifying the status quo of digital technology adoption in agricultural trade and commodity cooperatives and derives opportunities for a digital differentiation for these cooperatives. Based on a cluster analysis, the cooperatives could be assigned to the cluster of "Basic Adopters" (n=48) and "Advanced service-oriented Adopters" (n=18). Against the backdrop of ongoing cut-throat competition and the findings obtained in the present studies, it is recommended that agricultural trade cooperatives consider an individually tailored differentiation strategy and, to this end, build up concrete digital competencies with an increased service orientation in order to adapt their business model or business processes to current industry developments.
Communication and collaboration technology use at the digital workplace : antecedents, use processes, and consequences
(2021) Schoch, Manfred; Gimpel, Henner
Our world is becoming more and more digital and interconnected. Particularly new communication and collaboration technologies have changed the way we go about our daily life and work. Several technological and social developments are the driving forces for this change. On the one hand, technological advancements, such as portable devices, fast infrastructure, and constantly available software applications, transform the way employees communicate, collaborate, and transfer knowledge. On the other hand, social developments, such as an increase in knowledge-intense jobs and a workforce that has grown accustomed to increasingly modern and innovative technology from their private lives, contribute to the development. Further, during the COVID-19 pandemic, digital work and the use of communication and collaboration technology has increased unlike anything seen before. It is the organizations’ responsibility to care for their employees and leave no one behind in this transformation process of work as we know it. Yet, the management of increasingly complex portfolios of digital technologies, comprised of privately-owned and business-owned components, confronts individuals, IT departments, and management with challenges. To address them, organizations and individuals need to broaden their understanding of how and why employees use digital technologies and learn about the associated outcomes. Information Systems research has long been concerned with understanding digital technology use, which is among the most researched topics of the discipline. Research results on technology use have been summarized along the three categories antecedents, use process, and outcomes Antecedents describe factors that influence use. Insights into use processes provide us with details of how technology is used in practice. Use outcomes comprise different factors that can be positively or negatively affected by using technology, such as performance or stress. Within the field, a subset of studies has specifically focused on communication and collaboration technology. Yet, in light of the rise in ubiquitous digital work and the challenges that come with it, further investigation into this subject is necessary. This dissertation aims at providing novel insights into the use of communication and collaboration technology for organizations and individuals across the three categories: antecedents, use processes, and outcomes. In Chapter 2, this dissertation deals with important antecedents of use decisions of communication and collaboration technology. Chapter 2.1 does so by identifying factors that drive the choice of digital technologies in the context of knowledge transfer. Chapter 2.2 analyzes rationales for using privately-owned technology for business purposes based on a risk-benefit perspective. Chapter 3 analyzes individual use processes of communication and collaboration technology in more detail using digital trace data and user interviews. Different heterogeneous user roles are derived from the data in Chapter 3.1. Second, user behavior over time and the effect of external events on such behavior are examined (Chapter 3.2). Chapter 4 presents insights on outcomes of use behavior, particularly adverse outcomes. Insights are provided on the role of individual appraisal in the relationship between communication and collaboration technology use and associated stress (Chapter 4.1). Second, outcomes of the use of mixed IT portfolios comprised of privately-owned and business-owned components are investigated (Chapter 4.2). In summation, this dissertation contributes to the rich body of knowledge on technology use. It broadens our understanding of why communication and collaboration technologies are used, how they are used, and what consequences arise from their use. Thus, insights are provided to practitioners on how to manage technology use in a human-centered way while considering the risks of technology use and reaping its multifaceted benefits. The results of this dissertation may inspire future research on a topic that is potentially more relevant today than ever before.
Individual information systems : design, use, and a negative outcome in the business and private domain
(2021) Lanzl, Julia; Gimpel, Henner
Digitalization increasingly changes individuals’ business and private lives. Today, individuals build and use ever more complex individual information systems (IIS) composed of privately-owned and business-owned components. The COVID-19 pandemic has accelerated this development since individuals were forced to work from home due to the social distancing measures associated with the pandemic. The ongoing digitalization comes with great opportunities for individuals, such as higher mobility and flexibility, as well as for organizations, such as lower costs and increased productivity. However, the increased use of IIS at the workplace also bears risks for individuals. Such risks include technostress, which refers to stress that is caused by digital technologies. Technostress, in turn, can lead to health-related issues, reduced productivity, and higher turnover intentions. Thus, to leverage the positive opportunities of digitalization while reducing its associated risk of technostress, a better understanding of IIS, their use, and its effect on technostress, and of individual resources that may affect this relationship is needed. The aim of this dissertation is threefold: First, to contribute to a better understanding of layers of IIS and their different components. Second, since a negative outcome of IIS use can be technostress, this dissertation seeks to advance knowledge on technostress creators and how they can be influenced by IIS use and by various IIS characteristics. Third, this dissertation aims to reveal which resources of individuals may help mitigate technostress. This dissertation uses quantitative methods, such as online surveys and structural equation modeling, and qualitative methods, such as literature analyses and semi-structured interviews. Thereby, the methodological focus lies on quantitative data collection and analysis, while some papers use a mixed-methods approach as a combination of quantitative and qualitative methods. Chapter 2 of this dissertation aims at providing a better understanding of IIS by investigating its various components. Therefore, Chapter 2.1 conceptualizes four layers of IIS: devices, digital identities, relationships, and information. It also considers that IIS have two more or less integrated subsystems: the business information systems with business-owned components and the private information systems with privately-owned components. An empirical validation supports this conceptualization as well as the definition of integration between the two sub-systems on each of the four layers. Chapter 2.2 studies IT consumerization, which refers to the use of private IIS components in the business domain and applies a risk-benefit consideration. The results imply that benefits of consumerization of IT services, such as better functionalities of a private IT service outweigh risks, such as the threat of sanctions for the use of private IT services. Chapter 3 focuses on technostress as a negative outcome of the increased IIS use. Chapter 3.1 analyzes how IT consumerization is related to the technostress creator unreliability of digital technologies. The results reveal a positive relationship between IT consumerization and unreliability and show that unreliability is perceived higher when the IT portfolio integration and the individual’s computer self-efficacy are low. Chapter 3.2 proceeds with studying characteristics of digital technologies and how these are related to technostress. It presents ten characteristics that are associated with at least one technostress creator. Chapter 3.3 extends the concept of technostress and introduces a framework of twelve different technostress creators, reveals four second-order factors underlying the twelve technostress creators, and brings them into relation with work- and health-related effects. Chapter 4 also deals with technostress and investigates resources to mitigate technostress. Chapter 4.1 focuses on organizational measures and finds different relationships of the investigated measures with different technostress creators. While some of the technostress creators can be inhibited by the implementation of organizational measures, others are found to be even intensified by the organizational measures. Chapter 4.2 focuses on social mechanisms that function as technostress inhibitors. Findings differ between technostress creators and the investigated social support dimensions. Furthermore, the results highlight the fact that some of the social support dimensions gain even greater importance in light of increasing telework. In summary, this dissertation provides new insights into IIS and their use, the emergence of technostress in digitalized workplaces, and organizational as well as social mechanisms that help mitigate technostress. Hence, this dissertation supports current efforts in both research and practice to reduce technostress while leveraging the positive opportunities of workplace digitalization.