Browsing by Subject "Public administration"

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Digital maturity of administration entities in a state-led food certification system using the example of Baden-Württemberg
(2025) Francksen, Sabrina; Ghaziani, Shahin; Bahrs, Enno; Okpala, Charles Odilichukwu R.
Digital transformation is increasingly relevant in food certification systems, improving processes, coordination, and data accessibility. In state-led certification systems, public entities hold a political mandate to promote digital transformation, yet little is known about digital maturity in these systems or how to assess it. This study assesses the digital maturity of a state-led food certification system in Baden-Württemberg, Germany, focusing on private sector stakeholders involved in its administration. Additionally, it examines potential measures that the governing public entity can take and evaluates the suitability of the methods used. A total of 25 out of 43 organisations were surveyed using the Digital Maturity Assessment (DMA) framework validated for the European Union (EU). Six dimensions were analysed: Digital Business Strategy, Digital Readiness, Human-Centric Digitalisation, Data Management, Automation and Artificial Intelligence, and Green Digitalisation. Data Management and Human-Centric Digitalisation were the most developed, highlighting strong data governance and workforce engagement. Automation and Artificial Intelligence were ranked lowest, reflecting minimal adoption but also indicating that not all dimensions might be of the same relevance for the variety of organisations. The variability in scores and organisation-specific relevance underscores the European DMA framework’s value, particularly due to its subsequent tailored consultation process and its integration into EU policy.